IMPROVEMENTS ON DESIGN MANAGEMENT
HELP LUMICENTER TO SHINE ON
THE LIGHTENING INDUSTRY
When LED technology brought new market opportunities to the Lumicenter Lighting Group, they approached us to help organize their design process. DUCO not only identified opportunities for improvement, but also suggested relevant design practices for design management development.
THE COMPANY WAS EXPANDING ITS USE OF DESIGN AND NEEDED TO REORGANIZE THE DESIGN PROCESS AND MANAGEMENT.
Our approach was structured in two parts: a quantitative benchmark (from the data collected within the company) and a qualitative benchmark (from the research of case studies). The first part aimed to understand the design activities in Lumicenter and how they are really performing, whilst the second part seek identify relevant practices and opportunities from similar companies that could improve on the issues raised in part one.
The results of this analysis were compiled and delivered to the directors responsible for design in Lumicenter. They could see for themselves how they compared against a sample of other lighting manufacturers. This presentation was followed with an intense interactive exercise where 50 cards of design and management practices were presented to Lumicenter and they had to decide on their suitability for the company.
Both the benchmark and best practice card set serves as a resource dedicated to Lumicentre to assist in decision making and planning regarding their design management, new products development and design services.
As a result, Lumicenter has won several prestigious design and industry awards, as a result of a grounded and conscious investment within the field.